Frequently Asked Questions

Everything you need to know about shopping with Sale.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally arrive within 10-15 business days.

What is your return policy?

We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email with a tracking number and a link to follow your package's journey directly on our website.

Are the products covered by a warranty?

Most products at Sale come with a 1-year manufacturer warranty that covers defects in materials or workmanship under normal use.

Can I change or cancel my order?

Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters our fulfillment process and cannot be changed.